Return & Refund Policy — YOLEZ.SHOP

Last updated: [Insert Date]

Return Window

We offer a 30-day return window for all products, including defective and non-defective items.

Return Shipping

• Returns are free of charge.

• All returns must be sent by mail.

• A prepaid return label is included in your package.

• No restocking fees apply.

Refund Processing

Once the returned product is received and examined, refunds will be processed within 1 day maximum.

Exchanges

Exchanges are accepted for both defective and non-defective products.

How to Start a Return

Please contact our Customer Support to initiate a return.

Business Hours: Monday–Saturday, until 14:00 Berlin Time.